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Designed for supervisors and team leaders, this highly popular course helps you understand and control the different methods of interpersonal communication, and introduces the techniques with which to achieve high impact in their business and personal interpersonal relationships.
This course will help participants understand the different methods of interpersonal communication, and provide them with the techniques to make a powerful impact, and achieve success in their business relationships.
The course also helps you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved.
In addition, you will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will be able to detect possible conflict and minimise its impact.
The content of the course includes:
WHO IS THIS COURSE SUITABLE FOR?
This course is suitable for experienced Supervisors, and Managers from all types of organisations, tasked with planning for and implementing change in the organisation.
There are no formal entry requirements for this course. Candidates will be working in or preparing for work as a first-line supervisor, team leader or manager.
This course will take you approximately 20 hours to complete. Learners have 90 days from the date of enrolment to complete the course.
Assessment in this programme takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
CAN I GET ILM CREDITS FOR THIS COURSE?
Yes – this course meets the requirements for ILM course: 8600-326: Understand the Communication Process (2 credits). To qualify for the credits, you will need to complete the written assignment. Contact us to register for an ILM qualification.
Inspire Global Certificate of Achievement.
This is a fully online course with:
Downloadable Learners manuals are provided for your course, along with additional articles, workbooks and worksheets.
Continuous email and phone support are available throughout your course.
5 REASONS TO ENROL IN THIS COURSE NOW!