Interpersonal Communication Skills



Interpersonal Communication Skills

£79.00


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Interpersonal Communication Skills

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COURSE OVERVIEW

Designed for supervisors and team leaders, this highly popular course helps you understand and control the different methods of interpersonal communication, and introduces the techniques with which to achieve high impact in their business and personal interpersonal relationships.

This course will help participants understand the different methods of interpersonal communication, and provide them with the techniques to make a powerful impact, and achieve success in their business relationships.

The course also helps you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved.

In addition, you will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will be able to detect possible conflict and minimise its impact.

COURSE CONTENT

The content of the course includes:

  • Unit 1: Getting Started
  • Unit 2: Understanding Communication
  • Unit 3: Barriers to Communication
  • Unit 4: Verbal Communication
  • Unit 5: Active Listening
  • Unit 6: Non-Verbal Communication
  • Unit 7: The Art of Persuasion
  • Unit 8: Effective Questioning
  • Unit 9: Effective Writing
  • Unit 10: Wrapping-Up



COURSE DETAILS

WHO IS THIS COURSE SUITABLE FOR?

This course is suitable for experienced Supervisors, and Managers from all types of organisations, tasked with planning for and implementing change in the organisation.

ADMISSION REQUIREMENTS

There are no formal entry requirements for this course. Candidates will be working in or preparing for work as a first-line supervisor, team leader or manager.

COURSE DURATION

This course will take you approximately 20 hours to complete. Learners have 90 days from the date of enrolment to complete the course.

ASSESSMENT

Assessment in this programme takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

CAN I GET ILM CREDITS FOR THIS COURSE?

Yes – this course meets the requirements for ILM course: 8600-326: Understand the Communication Process (2 credits). To qualify for the credits, you will need to complete the written assignment. Contact us to register for an ILM qualification.

CERTIFICATION

Inspire Global Certificate of Achievement.

COURSE DELIVERY

This is a fully online course with:

  • Online Presentations and interactive learning
  • Online Videos
  • Online Quizzes
  • Learning Manuals (80 pages +)
  • Additional workbooks, articles, and case studies.

RESOURCES

Downloadable Learners manuals are provided for your course, along with additional articles, workbooks and worksheets.

SUPPORT

Continuous email and phone support are available throughout your course.

5 REASONS TO ENROL IN THIS COURSE NOW!

  • You get a Downloadable Management Certificate which is recognised worldwide.
  • You get real value for money (E-learning costs a fraction of conventional learning).
  • You can get started immediately.
  • You can learn at your own pace, at home, at work, in the park, anywhere you choose.
  • You will have excellent support from a dedicated coach throughout the programme.



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